Shipping & Returns

Shipping

In-stock items: Usually ships out within 1-3 business days.

Made-to-order items: Estimated lead time to be advised via email.

DOMESTIC:
*FREE Shipping within USA with tracking
-For expedited shipping, please contact us via email, we will do our best to accommodate(Additional fees may apply).

INTERNATIONAL:
-For International shipping options, please contact us via email, we will do our best to accommodate(Additional fees will apply).  
*Customer responsible for all shipping costs(shipping charges, tax, fees, duties).

*Muse Element is not responsible for any lost, stolen, damaged merchandise incurred from shipping.
*Shipping fees are non-refundable

Return Policy

In stock items: Returns are accepted on unused and undamaged merchandise in it's original package, within 7 days of confirmed delivered date per tracking info.  All sales are final after 7 days.

Made to order items: All sales are final.

-Shipping fees are non-refundable.
-Customer responsible for return shipping fees.
-Please contact us for return authorization along with return information needed.
-Returned merchandise will be evaluated upon receipt, confirmation of return will be advised accordingly.
-Once returned merchandise condition evaluated and accepted with confirmation, please allow up to 10 business days to process in the form which payment was received.

*All discounted merchandise are final and are not valid for returns.

*All customized/made to orders are non-refundable

*A 10% restocking fee will apply to all return items.

*Muse Element is not responsible for any lost, stolen, damaged merchandise incurred from return shipping.
*We reserve the right to refuse any returned merchandise